Warranty - After-sales service

All our harnesses are subject to the legal warranty period of 2 years.

If you notice a defect, please contact our after-sales service before damaging the product(form at the bottom of the page), describing the problem and adding a few photos. We'll analyze the situation and let you know how to proceed.

The lifespan of your harness on how often and how you use it. Mechanical stress (outside of flying) and friction gradually degrade its properties. UV rays and humidity can also cause accelerated aging.

Maximum service life: 10 years.
Caution: This service life is indicative. A harness be destroyed upon first use. The biannual inspection determines whether the product must be discarded sooner. Proper storage between uses is essential.
The service life must never exceed 10 years.

General precautions:
We recommend a complete visual inspection of the harness least once a year.
For the reserve parachute, refer to the manufacturer's recommendations. In general, it is recommended to air it out and repack it twice a year.
We recommend testing the proper functioning of the reserve container at least twice a year by performing an extraction test on a test rig.

Repairs,manufacturing defects, wear and tear:
In case of problems with wear and tear, broken seams, or damaged materials, please contact us (usingthe form at the bottom of the page) indicating the harness model, serial number, nature of the problem, and circumstances, and attach a few photos to help us determine the cause of the problem and investigate other harnesses the series. 

Revisions:
Even though incidents related to harnesses aging harnesses virtually non-existent, it is important to check that critical points remain in satisfactory condition. UV rays, humidity, abrasion, and sand alter the materials used.

We recommend having your harness checked harness two years depending on how often you use it, especially if you have been involved in a flying incident. Contact your dealer, who will be able to carry out an initial inspection, or contact us (form at the bottom of the page).

Storage:
Ideally, choose a dry, temperate place away from light. Avoid compressing the back protection.
Take care not to bend the parts of the harness contain foam, slats, or plates.

Washing:
You can wash your harness fresh water and mild soap, then dry it in a dry, well-ventilated place. Remember to remove the back protection (foam) if it is removable.
Do not use a dryer, and do not exceed 30°C when washing.
Rinse thoroughly and dry in a dry place, avoiding unnecessary exposure to sunlight.
In case of landing in the water:
– In seawater: rinse your harness fresh water before following the process described above.

Environmentally responsible disposal :
Please ensure environmentally responsible disposal at the end of the operating period. We recommend separating the different elements (fabrics, plastics, metals, etc...) and depositing them for recycling according to their category. If you return the product to Kortel Design, we will be happy to ensure its correct disposal.